Privacy Policy

Effective Date: April 1, 2025
Last Updated: April 30, 2025

At MyFAAMail (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide to us when using our website and services. By accessing our site or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information and non-personally identifiable information to operate and improve our services.

Personal Information:

We collect the following when you register or interact with our service:

  • Full Name

  • Email Address

  • Mailing Address

  • Phone Number (optional)

  • FAA Certificate Status

  • Billing Information (handled via Stripe)

Automatically Collected Information:

When you visit our site, we may collect:

  • IP Address

  • Browser Type and Device Information

  • Referral URLs

  • Interaction data (e.g., clicks, time on page)

  • Cookie and tracking information (see Section 4)

2. How We Use Your Information

We use your information solely for purposes related to providing, maintaining, and improving our FAA mail forwarding and compliance services. This includes:

  • Creating and managing your account

  • Delivering U.S. Agent for Service functionality

  • Processing payments and renewals

  • Sending email and service notifications

  • Complying with applicable FAA requirements

  • Preventing fraud and unauthorized access

  • Communicating support updates or changes to the service

We do not sell or rent your personal data to third parties.

3. How We Share Your Information

We may share your information only with trusted third-party providers as necessary to operate the service, including:

  • Stripe: for secure payment processing

  • Google Analytics and Meta Pixel: for website analytics and advertising performance

  • Email delivery platforms: for account-related communications

These third parties are contractually obligated to use your information only for the services they provide to us and to keep it secure.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Understand how visitors interact with our site

  • Improve site performance and content

  • Personalize experiences and ads (if applicable)

You may adjust your browser settings to disable cookies; however, some features of our website may not function properly as a result.

5. Data Storage & Security

Your information is stored on secure servers with industry-standard encryption and access controls. Although we follow best practices, no online transmission or storage method is 100% secure. By using our services, you acknowledge this inherent risk.

6. Retention of Information

We retain personal data as long as your account is active or as required for legal, regulatory, or operational purposes. You may request deletion of your data, but we may retain certain information for dispute resolution, enforcement of agreements, or compliance with applicable laws.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal data

  • Correct inaccurate information

  • Request deletion of your account and associated data

  • Opt-out of marketing communications

To exercise these rights, contact us at support@myfaamail.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users via email or through a banner on our site. Your continued use of the service after changes indicates acceptance of the updated terms.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

 

Email: support@myfaamail.com
Mailing Address: [Insert Company Mailing Address]